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Terms of Service

Last updated: February 10, 2026

Agreement to Terms

By accessing and using ClawOne ("Service"), you accept and agree to be bound by the terms and provision of this agreement. ClawOne is operated by ClawOne, based in Switzerland.

Contact Information:
Email: support@clawone.ai
Company: ClawOne
Operator: ClawOne
Location: Switzerland

Service Description

ClawOne provides managed hosting services for AI assistants powered by OpenClaw, an open-source AI assistant framework. Our service includes:

  • Hosted AI assistant instances running 24/7
  • Integration with messaging platforms (WhatsApp, Telegram, Webchat)
  • AI model access and processing
  • Data storage and management
  • Technical support and maintenance

User Accounts and Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 16 years old to use our services
  • One person or entity may maintain only one account
  • You must notify us immediately of any unauthorized use of your account

Pricing and Payment

Current Pricing

Our current pricing plans are as listed on our website. All prices are in USD and exclude applicable taxes.

Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is due immediately upon subscription or renewal
  • We use Stripe for secure payment processing
  • Failed payments may result in service suspension

Price Changes

We reserve the right to modify our pricing with 30 days' written notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

Acceptable Use Policy

You agree not to use our service for:

  • Any illegal activities or content that violates applicable laws
  • Harassment, abuse, or harmful content toward individuals or groups
  • Spam, phishing, or other malicious communications
  • Attempting to breach or circumvent our security measures
  • Reverse engineering or attempting to extract our proprietary technology
  • Excessive usage that degrades service performance for other users
  • Content that violates intellectual property rights
  • Adult content, violence, or other inappropriate material

Service Availability

  • We strive to maintain 99.9% uptime but do not guarantee continuous availability
  • Planned maintenance will be announced in advance when possible
  • We are not liable for service interruptions due to circumstances beyond our control
  • Service limits may apply based on your subscription plan

Data and Privacy

  • Your data remains your property
  • Each user instance is isolated and secure
  • We process your data as described in our Privacy Policy
  • You can export or delete your data at any time
  • Data is retained for 30 days after account closure for recovery purposes

Intellectual Property

Our Rights

ClawOne and our service are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our service without permission.

Your Rights

You retain all rights to your content and data. By using our service, you grant us the necessary rights to provide the service to you.

OpenClaw

OpenClaw is open-source software. ClawOne provides managed hosting and additional proprietary features on top of the open-source framework.

Termination

By You

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial periods

By Us

  • We may terminate accounts that violate these terms
  • We may suspend service for non-payment
  • We will provide reasonable notice except in cases of serious violations

Limitation of Liability

To the maximum extent permitted by applicable law, ClawOne and its operators shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of data, profits, or business interruption
  • Damages resulting from third-party actions or content
  • Service interruptions or security breaches beyond our control

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify and hold harmless ClawOne and its operators from any claims, losses, or damages arising from your use of the service or violation of these terms.

Governing Law

These terms are governed by Swiss law. Any disputes shall be resolved in Swiss courts. If any provision of these terms is found unenforceable, the remaining provisions will remain in effect.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or service notification at least 30 days before taking effect. Continued use of the service constitutes acceptance of modified terms.

Contact Information

For questions about these Terms of Service or our service, please contact us:

Email: support@clawone.ai

Company: ClawOne

Operator: ClawOne, Switzerland